Departments

Information Technology

 

Contact Information
Fort Vermilion
School Division No. 52
P.O. Bag 1, 5213 River Road
Fort Vermilion, AB
T0H 1N0
Phone: (780) 927-3766
Fax: (780) 927-4625

General Inquiries

Frequently Asked Questions

This section deals with questions that are selected from the Knowledge base of the Helpdesk Website.  This is not meant to be an exhaustive list.  If you have a question that is not listed here please check the knowledge base or submit it to the Helpdesk Website.   

 

Email and Spam

What is Spam and what can I do?

How can I manage my spam quarantine?

 

Working from Home

How do install and use the 2X portal ?

What programs are available to me for use at home?

 

Getting Help from the Helpdesk

How do I access the helpdesk?

How do I find my computer name?

 

Working with Student Accounts

How do I manage student computer accounts?

How do I get/remove email accounts for students?

How do I unblock a website that should not be blocked for students?

How do I create an account for a new student?

What do I do when a student has transferred from another school in the division?

How do I access student home folders to assess their work?

 

ISIS (Insignia Student Information System)

I am new to ISIS and would like a reference guide.

 

Internet Information

 

Anti-Virus Information

General Anti-Virus info

 

 

General questions that we commonly get

How do I change my default picture viewing progam?

How do I using cute pdf to make a PDF file?

 

 

 


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